Lighthouse by Dragonfly™ is now available on the App Store

Support

Help with Lighthouse

Lighthouse by Dragonfly is a simple organization app for family caregivers.

A gentle start with Lighthouse

You do not have to organize everything today. Start with one person and one useful detail. You can come back to the rest whenever you are ready.

  1. Start with a first name

    From Home, open Emergency Information Card, then tap Add your first name. Enter your first name if you are organizing your own care, or the first name of the person you support. Tap Save.

    You can leave the other details for later. If you organize care for yourself and someone else, use Add another person's first name for the second person. Check the person selected when adding medicines or appointments.

  2. Save one thing you want to remember

    Choose whichever is useful today:

    An appointment: Open Calendar and tap Add Calendar Item. Choose the person and a lane: Care, Me, or Life. For a care appointment, choose Care and the Appointment quick pick. Give it a title, choose Today, Tomorrow, or Choose Date, and turn on Add a time if needed. Tap Save. Location, travel notes, and what to bring can wait. Calendar reminder preferences are for planning; appointment notifications are not available in this version.

    A medicine: Open Meds and tap Add Medicine. Choose who it is for, enter its name and dose, and set the schedule to match the instructions you already have. Review the details and tap Save. Lighthouse records your information; it does not decide doses or recommend medication changes.

  3. Make a little room for tomorrow

    Return to Home to see today's saved calendar items and Doses Left. When you want a look ahead, tap Review Tomorrow Prep. It brings together tomorrow's saved Care, Me, and Life items and scheduled medicines, with a Bring With You list to review.

    If you saved something for another day, it will not appear in tomorrow's plan yet. One saved detail is a useful start. There is no need to fill every section.

Keep useful information nearby, at your pace

You can return to Emergency Information Card to add allergies or an emergency contact when ready. Its medicine list comes from Meds, so you do not need to type it twice. The card stores information; it does not provide emergency guidance.

Lighthouse stores the information you enter on this device, without a Lighthouse account or automatic family sync. Information stored only here may not transfer automatically if your phone is lost, replaced, or erased. Optional App Lock adds device authentication. Read more in Local-first design and our Privacy Policy.

Need a hand? Contact Support. Please leave personal health details out of your email.

Contact Support

For help with Lighthouse by Dragonfly, email support@dragonfly-consultants.com.

For privacy questions, email privacy@dragonfly-consultants.com.

Please do not email sensitive health information unless it is necessary for your support request.

What to include

To help us understand the issue, include:

Do not include real patient names, medication lists, appointment details, addresses, office or scheduling phone numbers, website links, insurance numbers, login information, medical record numbers, or other sensitive information unless you choose to and understand that email may not be the safest place for those details.

Important boundaries

Lighthouse by Dragonfly is an organization and support tool. It does not provide medical, mental health, legal, emergency, diagnosis, treatment, medication, nutrition, or diet advice.

If you or someone else is in immediate danger, contact emergency services.

For medical decisions, diagnosis, treatment, medication changes, urgent symptoms, safety concerns, nutrition, appetite, weight, swallowing, or eating concerns, contact a qualified health care professional.

Local-first design

Lighthouse stores caregiver-entered information on your device. If your device is lost, replaced, damaged, erased, or unavailable, information stored only on that device may not transfer automatically.

Lighthouse does not require a Lighthouse account and does not connect directly to doctor systems, health records, insurers, pharmacies, or outside calendars.

Optional App Lock helps keep your Lighthouse information private on this device using Face ID, Touch ID, or your device passcode where available. App Lock does not create a Lighthouse account, custom password, or password reset flow.

FAQ

Does Lighthouse by Dragonfly provide medical advice?

No. Lighthouse helps organize caregiver-created information. It does not provide medical, mental health, legal, emergency, diagnosis, or treatment advice.

Where is my information stored?

Lighthouse is designed to store caregiver-entered information on your device. It does not require a Lighthouse account.

Can I protect the app with Face ID or a passcode?

Optional App Lock helps keep your Lighthouse information private on this device using Face ID, Touch ID, or your device passcode where available. It does not create a Lighthouse account or custom password.

What happens if I lose or replace my phone?

If your device is lost, replaced, damaged, erased, or unavailable, information stored only on that device may not transfer automatically.

Can I share notes with a doctor?

Lighthouse can help you prepare and review notes for a doctor visit. It does not automatically send them. If you use information outside Lighthouse, you decide what to share and how.

How does pricing work?

Lighthouse is now available on the App Store. Eligible new subscribers can try Lighthouse free for 7 days, then pay $4.99 per month or $49.99 per year in the United States. Apple shows the localized price before purchase. Subscriptions renew automatically unless canceled at least 24 hours before the end of the trial or current billing period.

How do I manage or cancel my subscription?

Use Manage Subscription in Lighthouse Settings or manage subscriptions in your Apple Account settings. Billing, cancellation, and refund requests are handled by Apple.

Can I track appetite, taste, eating, or weight changes?

You can write those observations in Diary notes and choose whether to mark them for Doctor Summary. Lighthouse does not provide nutrition advice, diet recommendations, weight-loss guidance, diagnosis, or treatment guidance.