Does Lighthouse by Dragonfly provide medical advice?
No. Lighthouse helps organize caregiver-created information. It does not provide medical, mental health, legal, emergency, diagnosis, or treatment advice.
Support
Help with Lighthouse
Lighthouse by Dragonfly is a simple organization app for family caregivers.
Contact Support
For help with Lighthouse by Dragonfly, email support@dragonfly-consultants.com.
For privacy questions, email privacy@dragonfly-consultants.com.
Please do not email sensitive health information unless it is necessary for your support request.
What to include
To help us understand the issue, include:
- The device you are using
- The app version, if available
- What you were trying to do
- What happened
- Whether the issue happens every time
- Screenshots, if they do not show sensitive personal or health information
Do not include real patient names, medication lists, appointment details, addresses, office or scheduling phone numbers, website links, insurance numbers, login information, medical record numbers, or other sensitive information unless you choose to and understand that email may not be the safest place for those details.
Important boundaries
Lighthouse by Dragonfly is an organization and support tool. It does not provide medical, mental health, legal, emergency, diagnosis, treatment, medication, nutrition, or diet advice.
If you or someone else is in immediate danger, contact emergency services.
For medical decisions, diagnosis, treatment, medication changes, urgent symptoms, safety concerns, nutrition, appetite, weight, swallowing, or eating concerns, contact a qualified health care professional.
Local-first design
Lighthouse stores caregiver-entered information on your device. If your device is lost, replaced, damaged, erased, or unavailable, information stored only on that device may not transfer automatically.
Lighthouse does not require a Lighthouse account and does not connect directly to doctor systems, health records, insurers, pharmacies, or outside calendars.
Optional App Lock helps keep your Lighthouse information private on this device using Face ID, Touch ID, or your device passcode where available. App Lock does not create a Lighthouse account, custom password, or password reset flow.
FAQ
Where is my information stored?
Lighthouse is designed to store caregiver-entered information on your device. It does not require a Lighthouse account.
Can I protect the app with Face ID or a passcode?
Optional App Lock helps keep your Lighthouse information private on this device using Face ID, Touch ID, or your device passcode where available. It does not create a Lighthouse account or custom password.
What happens if I lose or replace my phone?
If your device is lost, replaced, damaged, erased, or unavailable, information stored only on that device may not transfer automatically.
Can I share notes with a doctor?
Version 1 can help prepare notes for a doctor visit, but you choose what to copy, export, upload, or share outside Lighthouse by Dragonfly.
How does pricing work?
Lighthouse by Dragonfly is preparing for launch. Pricing and availability details will be shared closer to release.
Can I track appetite, taste, eating, or weight changes?
You can write those observations in Diary notes and choose whether to mark them for Doctor Summary. Lighthouse does not provide nutrition advice, diet recommendations, weight-loss guidance, diagnosis, or treatment guidance.